1. WHAT ARE PERSONAL INFORMATION AND SENSITIVE PERSONAL INFORMATION?
2. WHAT IS BIOMETRIC INFORMATION?
3. WHAT BIOMETRIC INFORMATION DO WE COLLECT?
4. HOW DO WE USE YOUR BIOMETRIC INFORMATION?
5. DO WE SHARE OR DISCLOSE YOUR BIOMETRIC INFORMATION?
6. DO WE SELL YOUR BIOMETRIC INFORMATION?
7. HOW LONG DOES DIVERG RETAIN MY BIOMETRIC INFORMATION?
8. CAN I REQUEST THAT DIVERG DELETE MY BIOMETRIC INFORMATION?
9. CAN I REFUSE TO PROVIDE MY BIOMETRIC INFORMATION?
10. HOW DOES DIVERG PROTECT My Biometric Information?
11. CHANGES TO OUR BIOMETRIC INFORMATION PRIVACY POLICY
12. CONTACT INFORMATION
1. WHAT ARE PERSONAL INFORMATION AND SENSITIVE PERSONAL INFORMATION?
To verify your identity, we must collect your personal information, including certain sensitive personal information. The specific categories of personal information or sensitive personal information that may be collected through your use of our Services may vary, however some examples of personal information collected include name, address, and date of birth. Some examples of sensitive personal information that may be collected include government-issued identification information and biometric information. DIVERG will never sell, rent, or trade any of this information. For more information about the information collected by DIVERG, as well as additional details about how this information may be processed, please see our
PRIVACY POLICY.
2. WHAT IS BIOMETRIC INFORMATION?
Biometric Information is a form of personal information related to biometric characteristics which may be used to identify you. Common examples include fingerprints, voiceprints, scans of a hand, facial geometry recognition, and iris or retina recognition. As used in this policy, Biometric Information includes any "biometric identifiers" or "biometric information" as defined under applicable law.
3. WHAT BIOMETRIC INFORMATION DO WE COLLECT?
When you sign up for our Service we may collect the following Biometric Information:Facial Biometrics: Our Service may require you to upload an image of your government issued or other identification document(s) as well as your photographic image or "selfie" photograph using your mobile or other device. Any collection of Biometric Information is for the sole purpose of verification or fraud prevention purposes. We will not disclose or disseminate any biometric information to any entity, other than those contracted parties that assist us in providing the Service to you, or as required by applicable federal, state or local law, or required pursuant to a valid warrant or subpoena.
4. HOW DO WE USE YOUR BIOMETRIC INFORMATION?
We use your Biometric Information only as follows to verify your identity when you are opening an account or using our Services, for fraud prevention purposes, and to comply with legal obligations or comply with a request from law enforcement or government entities where not prohibited by law.
5. DO WE SHARE OR DISCLOSE YOUR BIOMETRIC INFORMATION?
We will only share your Biometric Information in the following circumstances:Where permitted or required by law to enforce our
TERMS OF SERVICE, to comply with legal obligations, or to cooperate with law enforcement agencies concerning conduct or activity that we reasonably believe may violate federal, state, or local law when required by a subpoena, warrant, or other court ordered legal action, and to prevent harm, loss or injury to others.To third party service providers that perform functions on our behalf. These service providers are limited to using the Biometric Information to assist in our provision of Services and must maintain any Biometric Information we share in a secure fashion.
6. DO WE SELL YOUR BIOMETRIC INFORMATION?
DIVERG will not sell, rent, or trade your Biometric Information. Your Biometric Information will only be used by DIVERG to verify your identity or for fraud prevention purposes. In fulfilling our Services to you, DIVERG will transfer your Biometric Information only when required by a subpoena, warrant, or other court ordered legal action.
7. HOW LONG DOES DIVERG RETAIN MY BIOMETRIC INFORMATION?
We collect and process your Biometric Information to verify your identity. It will be retained only as long as necessary to verify your identity in connection with our Service or Services that you have requested. We also reserve the right to retain this information to the extent necessary to comply with our legal obligations, including warrants, subpoenas or other court orders, or to help prevent fraud.
8. CAN I REQUEST THAT DIVERG DELETE MY BIOMETRIC INFORMATION?
Yes, you may direct DIVERG to delete your Biometric Information. After successfully verifying your identity, you may request that DIVERG delete your Biometric Information by emailing us at
privacy@diverg.com. We reserve the right to retain this information as needed to comply with our legal obligations, including warrants, subpoenas or other court orders, or to help prevent fraud.
9. CAN I REFUSE TO PROVIDE MY BIOMETRIC INFORMATION?
Yes, you may refuse to consent for the collection of your Biometric Information. Please note that if you refuse to consent to the collection and processing of your Biometric Information then we may not be able to verify you at the required level of assurance for use of our Services.
10. HOW DOES DIVERG PROTECT MY BIOMETRIC INFORMATION?
We use appropriate technical, administrative, and physical safeguards to store, transmit, and protect from disclosure any Biometric Information. Such storage, transmission, and protection from disclosure shall be performed in a manner that is the same or more protective than the manner in which we store, transmit, and protect from disclosure other confidential and sensitive information.
11. CHANGES TO OUR BIOMETRIC INFORMATION PRIVACY POLICY
This Biometric Information Privacy Policy may be periodically updated. We will post any changes we make to our Biometric Information Privacy Policy on this page. If we make material changes to how we treat sensitive personal information, we will notify you through a notice on our home page. The date the Biometric Information Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting this Privacy Policy to check for any changes.
12. CONTACT INFORMATION
To ask questions or for more information about this Privacy Policy and our privacy practices, contact us at:
privacy@diverg.com.
By mail:Digital Verification Research Group, Inc.
399 Boylston St, FL 6
Boston, MA 02116
